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North Attleborough Electric Department - A Customer Owned Utility Serving Our Community Since 1894
       

Business Consumers

 

 

About Your Bill

Understanding Your Bill
To help you understand your bill more easily, NAED has created a sample statement that explains what you will see on every bill. Our billing format provides detailed information about your energy consumption and the cost of that energy.

Sample Bills:

(This file requires Adobe Acrobat Reader. If your computer does not have this program, click here to download.)

If you have any questions regarding your bill, call 508.643.6378.


Calculating Your Bill
To calculate your NAED bill, choose the rate you use, fill in the figures that apply to you and follow the sample here.

1000 kilowatt-hours of monthly use: Rate CI-6 (Small General Service)

1. Calculate Delivery Charges:
Customer Charge $ 5.00
Distribution Charge 0.048050 x 1000 = 48.05
Transmission Charge 0.005170 x 1000 = 5.17
Generation Charge 0.034930 x 1000 = 34.93

2. Calculate Supplier Services:
Energy Charge 0.028610 x 1000 = 28.61

3. Tax 6.09

4. Add charges together:
Total Electric Charges $127.85

 

10,000 kilowatt-hours & 100 kilowatts of monthly use: Rate CI-7 (Large General Service)

1. Calculate Delivery Charges:
Customer Charge $ 40.00
Capacity Charge 12.00 x 1,00 kW = 1,200.00
Distribution Charge 0.031540 x 10000= 315.40
Transmission Charge 0.005170 10000 = 51.70

2. Calculate Supplier Services:
Energy Charge 0.028610 x 10000 = 286.10

3. Tax 94.66

4. Add charges together:
Total Electric Charges $1,987.86

Click here to view Payment Options


Paying Your Bill

NAED offers its customers several different payment options:

  • US Mail With the self-addressed envelope that comes with your bill. Check or money order should be payable to North Attleborough Electric Department (NAED); write your account number on your check. Never send cash by mail. When paying without your bill payment stub, send your payment directly to NAED, 275 Landry Avenue, North Attleborough, MA 02760-3501.

  • In Person During regular business hours at our Operations Center located at 275 Landry Avenue, North Attleborough. Cash, check or credit cards are accepted.

  • Drop Box Anytime day or night in the Drop Box conveniently located to the left of the front door at the NAED Operations Center.

  • By Telephone At 508.643.6300 during regular business hours. Choose to use your VISA, MasterCard or Discover Card for bill payments.

  • Power Pay A free service to make bill-paying easier. Upon your one-time authorization, NAED will withdraw money electronically each month from your checking or savings account on a pre-selected day. The transaction will show on your next bank statement. Call Customer Service to enroll.

  • Online Through your banking system. When you enter the payment information, use this address: NAED Operations Center, 275 Landry Avenue, North Attleborough, MA 02760-3501.

 

North Attleborough Electric Department recognizes your rights against the termination of your electric service and follows the regulations of the Massachusetts Department of Telecommunications and Energy (DTE) in regard to this issue. More information is available upon request.

 
       
275 Landry Avenue, North Attleborough, Massachusetts 02760 / 508.643.6300