Home Consumers
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Weather the Heating Season Do you need help managing your utility expenses this winter? Here are some programs offered by NAED which may be of use to you: Energy Smart Home Residential customers can call our toll-free Energy Hotline at 1.888.772.4242 for energy efficiency tips specific to your home. The Energy Hotline is a service NAED provides so you can make decisions about energy usage. If energy usage improvements are needed, customers may receive an Energy Audit of their heating and hot water systems, shell insulation, appliances, windows, doors and lighting. A specialist in energy conservation conducts the audit and writes a report on energy saving improvements. When you make recommended improvements or purchase ENERGYSTAR™ appliances you may qualify for rebates. Another way to save heating costs is to install an ENERGYSTAR programmable thermostat. This easy conservation step can save you up to $100 a year on your heating bill plus earn you a $30 rebate from NAED. Call us for a rebate application. Budget Payment Plan NAED customers may sign up anytime during the year to join this plan. If your account does not have a past due balance, you can have your bill calculated on your projected annual electric costs, which is divided into 12 equal payments. Accounts are reviewed periodically. Residential Assistance Electric Rate This rate is offered to customers who may qualify if they already receive benefits or are eligible for a low income assistance program. Special Payment Plan Designed to help customers pay a past due balance, this plan breaks out your past due amount into four monthly payments to assist you in catching up. Third Party Notification You can appoint a third person to represent you to insure that your electric service is not interrupted. This service can give you the peace of mind that you won’t overlook billing notices. Good Neighbor Energy Fund This emergency assistance fund is administered by the Salvation Army. It is available to any Massachusetts resident who, because of financial difficulty, cannot meet household energy expenses and is not eligible for state or federal energy assistance. There are also local, state and federal organizations that you may contact for assistance. To find out more, please call 508.643.6300 or stop by NAED’s lobby at the Operations Center, 275 Landry Avenue. Further details can be found on our website www.naelectric.com– click on the “Weather the Season” button. We hope this information will help you weather the colder months ahead. |
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