Contact Us

We are now open to the public each day as of June 2, 2021. If you are visiting the building and you are not fully vaccinated we strongly encourage you to wear a mask. Thank you. Contact NEAD by calling or filling out the Customer Feedback Form.

To reach individual divisions within NAED, refer to these phone numbers:

  • Turn your electrical service on/off or transfer service: 508-643-6300
  • Questions about your bill: 508-643-6378
  • Report a power outage: 508-643-6300
  • Request streetlight maintenance: 508-643-6300
  • Customer collections: 508-643-6376
  • Engineering: 508-643-6314
  • Accounting Questions: 508-643-6320
  • Meter Group: 508-643-6351
  • Operations Division: 508-643-6331
  • Energy Efficiency: 508-643-6310
  • General Manager: 508-643-6310
  • GIS Department: 508-643-6390