Start / Stop Service

Sign Up for Residential Service

To establish a new service with NAED stop by our Operations Center during business hours. You will need to provide the name of the account holder, service address, billing address, your status as a homeowner or tenant, your social security or license number, and the date you want service to begin. NAED's Customer Service Representative will outline your service.

A deposit is required for Residential customers who are non-homeowners. The deposit will be held in an interest-bearing account and may be refunded upon cancellation of service after certain requirements are met.

Cancel Residential Service

To disconnect existing service, call our Customer Service Representatives at 508-643-6300 or stop in at our Operations Center. You will need to provide the name of the account holder, service address, billing address, your status as a homeowner or tenant, your social security or license number, and the date you want the service to end. Your final bill will be determined and will be due upon disconnection. If you have a deposit being held, it can be applied to your final payment or refunded once certain requirements are met.