What is the deposit procedure for residential customers?

A 'Security Deposit' shall be required for all new residential customer accounts AND if you do not own the property. Such security deposits shall be paid in full prior to service being activated. See our listing of deposits  here. 

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1. Will NAED trim my tree branches?
2. What is the deposit procedure for residential customers?
3. Where can I find an explanation of NAED Residential rates?
4. What payment methods does NAED accept?
5. What should I do if I see downed power line?
6. Am I eligible for rebates through Mass Save?
7. Can I purchase power from another supplier of electricity?
8. What features does NAED’s online payment system offer?
9. Why Does My Electric Bill Seem Higher Than Usual?