Can I purchase power from another supplier of electricity?

No. The Department of Telecommunications and Energy (now the Department of Public Utilities (DPU)) ordered deregulation to begin in 1998, allowing customers of privately owned Massachusetts electric companies to be given a choice in energy suppliers. NAED and other municipal electric utilities are exempt from this legislation.

This restructuring law was introduced to create competition and lower electric costs for consumers. NAED customers consistently enjoy lower rates than customers of investor or privately-owned utilities.

Show All Answers

1. Will NAED trim my tree branches?
2. What is the deposit procedure for residential customers?
3. Where can I find an explanation of NAED Residential rates?
4. What payment methods does NAED accept?
5. What should I do if I see downed power line?
6. Am I eligible for rebates through Mass Save?
7. Can I purchase power from another supplier of electricity?
8. What features does NAED’s online payment system offer?
9. Why Does My Electric Bill Seem Higher Than Usual?